Terms

TERMS AND CONDITIONS

Welcome to Grace Car Rental. These Terms and Conditions apply to all vehicle rentals in Grenada. By booking or driving one of our vehicles, you agree to the following:


1. Driver and License Requirements

  • Renters must be at least 25 years of age and hold a valid driver’s license.

  • A Grenadian temporary driving permit is required for all foreign drivers and can be issued by us at pickup (fee may apply).

  • Drivers must have held a license for at least 2 years.

  • Only individuals listed in the rental agreement are permitted to drive the vehicle.


2. Rental Period and Returns

  • Rental period starts at the agreed pickup date and time and ends when the vehicle is returned.

  • Vehicles must be returned at the same location unless agreed otherwise in writing.

  • Late returns will incur additional charges (typically based on hourly or daily rates).

  • Early returns are non-refundable unless pre-approved.


3. Rates, Deposits & Payments

  • Rates are quoted in Eastern Caribbean Dollars (XCD) or US Dollars (USD) and are inclusive of VAT and basic insurance.

  • A security deposit (via credit card) is required at pickup. This will be refunded if the vehicle is returned in the same condition.

  • Full rental payment is due at the time of pickup unless paid in advance.


4. Insurance & Liability

  • Rental includes basic third-party insurance as required by Grenadian law.

  • Collision Damage Waiver (CDW) and Theft Protection (TP) are available for purchase to reduce your financial liability in case of damage.

  • CDW does not cover damage due to:

    • Negligence or reckless driving

    • Driving under the influence

    • Use on unpaved or unauthorized roads

    • Unauthorized drivers

You are responsible for all damages not covered by the purchased coverage.


5. Fuel Policy

  • Vehicles are rented with a full tank or specific fuel level, and must be returned with the same level.

  • A refueling charge will apply if returned with less fuel than provided.


6. Vehicle Use Restrictions

  • Vehicles may not be driven outside Grenada (e.g., to Carriacou or Petite Martinique via ferry) without prior written consent.

  • Use of the vehicle is prohibited for:

    • Racing or competition

    • Commercial transportation of goods or passengers

    • Off-road driving

    • Driving under the influence of drugs or alcohol


7. Accidents & Emergencies

  • In case of an accident:

    • Stop the vehicle immediately and call the Royal Grenada Police Force (911 or 1-473-440-3999).

    • Notify Grace Car Rental as soon as possible via 24/7 Contact 1-473-405-4050.

    • A police report is mandatory for all damage and insurance claims.

  • Breakdown assistance is available 24/7.


8. Cancellations & No-Shows

  • Free cancellation up to 48 hours before pickup.

  • Cancellations made less than 48 hours in advance may incur a fee of up to 1 day’s rental charge.

  • No-shows or failure to present valid documents may result in cancellation with no refund.


9. Cleaning & Smoking Policy

  • Vehicles must be returned in a reasonably clean condition.

  • A cleaning fee will apply for excessive dirt, sand, pet hair, or smoking inside the vehicle.


10. Traffic Violations & Fines

  • The renter is fully responsible for any traffic violations, parking tickets, or toll charges incurred during the rental.

  • Unpaid fines may be charged to the credit card on file with an added administrative fee.


11. Modifications & Termination

  • Grace Car Rental reserves the right to modify these terms without prior notice.

  • We reserve the right to refuse, cancel, or terminate a rental if terms are violated.


12. Governing Law

These Terms and Conditions are governed by the laws of Grenada. Any legal disputes will be settled in the courts of St. George’s, Grenada.


Contact Us

Grace Car Rental
Address: True Blue, St. George’s, Grenada
Phone: 1-473-405-4050
Email: graceapartments@outlook.com
WhatsApp: 1-473-405-4050
Hours: 9:00 AM – 5:00 PM, Monday–Friday

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